Host Hostess -- Big Fish Restaurant Group -- Salt Air

Company Name:
Industry: Food, Restaurant, Hospitality, Customer Service, Beverage, Dining
The Big Fish Restaurant Group is now actively recruiting a Host/Hostess to join our exceptional hospitality team.
The ideal Restaurant Host/Hostess is an individual who is punctual, attentive to detail, reliable,and above all -- friendly. The Host/Hostess supervises and coordinates activities of dining room personnel to ensure fast and courteous service to our guests. He/She works with the management team to schedule dining room reservations, arranges parties, special events, and/or special services for our guests. Our restaurant is exceptionally clean, organized, well run, and we as a team strive to exceed the expectations of our guests. Our Host/Hostess is of the utmost importance because He/She is the first to greet each and every guest and make a lasting first impression. A Host/Hostess would also be responsible for:
o Receives and records patrons' dining reservations
o Greets guests promptly with a warm and friendly smile
o Seats guests accordingly throughout the dining room
o Help in the training of new hosts
o Being polite and friendly to guests and fellow team members no matter what the circumstance
o Maintains contact with management, serving staff and guests to ensure that dining details are handled properly and guests' concerns are promptly addressed
o Takes direction from management
o Provide each guest/patron a thankful gesture for patronizing the establishment upon departure
o Knowledge of menu, able to ring in to go orders, sell gift cards and process transactions on the computer
o Be able to assist with any guests needs
o Be happy, keep a positive attitude and have FUN!!

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