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Host

Job Description:
Overview The Host/Hostess performs guest service by greeting guests and seating all as promptly as possible.
The Host/ Hostess always greet guests in a warm, hospitable manner and arrange seating in the most organized fashion.
The Host/Hostess is always dressed properly and ready to seat guests at clean, properly prepared tables.
A professional attitude and sincere hospitality toward all guests is required at all times.
Responsibilities and essential job functions include but are not limited to the following:Performs guest service by greeting guests and seating all as promptly as possibleAlways greets guests in a warm, hospitable manner and arranges seating in the most organized fashionEnsures that all available tables are clean and properly preparedExhibits professional, sincere hospitality toward all guests at all time.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive exampleCarefully monitors the operation of the stores and assists the manager in identifying and solving present and potential guest problemsFollows Cracker Barrel Old Country Store operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shiftMaintains a clean and organized workspaceMaintains regular and punctual attendance Responsibilities Maintain regular and consistent attendance and punctuality, with or without reasonable accommodationAvailable to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysMeet store operating policies and standards and cash handling and store safety and security, with or without reasonable accommodationEngage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communicationComply with a dress code that prohibits displaying tattoos on face or throat.
Available to perform many different tasks within the store during each shift Qualifications Read, write and comprehend the English languageStand for long periods of timeLift a maximum of 20 pounds overheadWork at a pace consistent with changing business volume and demandsAbility to learn quicklyAbility to understand and carry out oral and written instructions and request clarification when neededStrong interpersonal skillsAbility to work as part of a teamAbility to build relationships

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