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Retail Assistant Manager

A three-billion-dollar global leader in the high performance and lifestyle footwear industry, Skechers USA, Inc. designs, develops and markets more than 3,000 styles for men, women and children. Skechers' success stems from its employees, high-quality, varied product offering, diversified domestic and international distribution channels, and targeted multi-channel marketing. The company offers two distinct footwear categories: a lifestyle division and performance footwear. Through licensing agreements, the company also offers branded apparel, bags, eyewear, toys, and more. Celebrity product endorsees for Skechers' collections include multi-platinum recording artists Demi Lovato and Meghan Trainor, model and actress Kelly Brook, TV personality Brooke Burke-Charvet, and boxing great Sugar Ray Leonard. In addition, elite marathon champion and Boston Marathon winner Meb Keflezighi, elite runner Kara Goucher, and pro golfers Matt Kuchar, Bel?n Mozo and Colin Montgomerie represent the Skechers Performance Division. The Company sells its footwear in department, specialty and independent stores, as well as through more than 1340 Company-owned Skechers retail stores and online at skechers.com. Beyond the United States, Skechers product is available in more than 160 countries and territories through an international network of subsidiaries in Canada, Brazil, Chile, Japan, and 27 countries in Western and Central Eastern Europe, as well as through joint ventures in Asia and distributors around the world. Headquartered in Manhattan Beach, California, Skechers is traded on the New York Stock Exchange under the symbol SKX.
2nd Assistant Manager-Outlet/Big Box
Reports to: Store Manager Department: STORES Date: 10/16/2015 JOB CODE: 100010 Division: Retail
JOB SUMMARY:
Assist store management in leading assigned location to achieve sales goals through consistent operational excellence, discipline, and a committed team who execute flawlessly. The role of a 2nd Assistant Manager is to assist the Store Manager in fulfilling and executing the company mission statement on a daily basis. Is obsessive about our product, people and our customers.
ESSENTIAL DUTIES & RESPONSIBILITIES
SALES
Assists the Store Manager in meeting or exceeding assigned sales plans and target metric objectives within the assigned store.
Maintains a commitment to the company's sales processes, values and business code of ethics.
Ability to achieve results and work with employees to ensure goals are achieved.
Responsible for properly and accurately receiving merchandise, calculating sale discount,
totaling bills, accepting payment, and making change for customers; trains others to do the same.
PRODUCT
Ensures consistent execution of company's marketing and visual presentation.
Sets up advertising displays or arranges merchandise end caps to promote sales.
Ensures a "wallpaper" image is consistent throughout the store.
Stamps, marks, or tags price on merchandise and merchandise boxes ;trains others on
current directives.
Stocks shelves, counters, or end caps with merchandise.
Ability to create excitement and show passion for the product by communicating relevant
information about fitness and fashion to customers. Able to answers questions about product features and benefits; teaches others to do the same.
PEOPLE
Trains staff on how to drive sales to fullest potential through continued development on product knowledge, customer service standards and visual presentation.
Assists Store Manager by recruiting top talent to support sales and growth of company.
Partners with Store Manager to hire, develop and retain top talent.
Assists Store Manager with new hire and other human resources paperwork upon request.
May assist with the maintenance and retention of all HR paperwork to ensure employee
folders are kept current and complete.
OPERATIONS
Demonstrates the ability to consistently follow and also ensure others follow The Promise and all company customer service standards.
Ensures compliance to policies and procedures at all times and reports any concerns to senior management.
Confers with management to ensure that banking deposits are made and recorded daily; responsible for delivering to the bank, at a specified location, with or without armored car service, as directed by the Store Manager.
Ensures that the store is secured at closing (i.e. doors locked, safe locked, alarms are set).
Ability to remove and record cash in register at end of shift/closing and prepare bank
deposits properly.
Works proactively with Store Manager to develop solutions to decrease losses and shrink.
Maintains proper inventory controls, facilitates inventory transaction and bulk counts as
directed by senior management.
Ensures price integrity and general pricing of product on the floors is reflective of current
markdowns and markups per company directives.
Ensures all sales are rung correctly and that all associates are trained on how to properly
ring a transaction.
Leads by example and works along-side staff performing work and teaching best practices
(IE: shifting bins and walls of product). Expected physical work load and manual labor to
be performed by management may be heavy (warehouse environment).
Effectively delegates tasks to other hourly employees to ensure the store is properly
recovered for the next day's business.
Always willing and able to lead by example when cleaning shelves, counters, end caps and
overall store; teaches standards to others.
Works with store management to ensure inventory is checked in, stocked correctly on
shelves and displayed within 24 hours of receipt per operational standards.
Ensures Elite goals are met for the store.
Keeps daily record of store sales, scheduling, damages, mismates, deposit log, employee
discounts, new hire paperwork, paid outs and visitor log.
Responsible for carrying out area of responsibilities (AOR) tasks, assignments and
execution under the supervision and direction of the Store Manager.
Completes the daily planner and ensures chat-ins and chat-outs occur during every shift.
All employees are required to use ladders as an essential function of this job, as that is part
of the daily duties to maintain the store's daily operations and in order to service customers. Therefore, dress code and safety policies must be followed. This is also outlined under the PHYSICAL DEMANDS section of the job description.
LEADERSHIP
Demonstrates the Skechers Key Behaviors for each Core Competency.
Serves as a role model by presenting a professional image in appearance, words and action.
Demonstrates excellent personal salesmanship and develops other employees' selling skills.
Assumes responsibility and displays the ability to take charge in the absence of senior
management.
Successfully executes company objectives under the direction of the Store Manager and
provides leadership and tools to associates to ensure they also meet their daily goals.
JOB REQUIREMENTS:
Ability to execute excellence to company standards at all times.
Must possess good written and verbal communication.
Must produce work that is accurate, thorough and meets requirements on consistent basis. Leads
and develops team to do the same.
It is a condition of employment, and responsibilities require, that you are flexible with regard to
hours and days worked, including when we may need to increase or decrease your hours based on the needs of our business.
EXPERIENCE and/or EDUCATION:
Minimum of one year of retail/customer service experience
High School Diploma, or equivalent
All your information will be kept confidential according to EEO guidelines.


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